WE
ORCHESTRATE
EXPERIENCES
AT ALL
CONSUMER
TOUCH
POINTS

Who we are

We are a Toronto-based CRM and direct marketing agency serving clients across North America and internationally. And we create one-to-one experiences across their customer journey. We do this by leveraging human insights, the best data, relentless creativity, and the most powerful technology available.

We call our creations Connections Designed to Matter™

 

Strategy & Insights

Learn more

Before we do the work, we do the thinking, including:

  • Strategic visioning and planning
  • Positioning, branding and messaging strategy
  • Acquisition, retention and loyalty strategy
  • Copy testing, benchmarking and brand tracking
  • Customer journeys and experience mapping

Creativity & Content

Learn more

We’re masters of data-inspired storytelling and flawless execution, providing:

  • Insight-based creative briefs
  • Full, multi-channel campaign development
  • Integrated content development
  • CRM and targeted communications
  • Social media and community activation and management

Data Intelligence

Learn more

We trust the data, and allow it to lead us to the right solution through:

  • Customer, competitive and market insights
  • Primary, secondary, quantitative, qualitative and ethnographic research
  • Database segmentation and cluster analysis
  • Digital technology and marketing strategy
  • Online customer experience / mapping and information architecture

Our work

Here’s a quick look at some of our most recent work for just a few of our amazing clients.

MAKE IT RIGHT. MAGIC. WORK.

We deliver creativity that’s informed and executed by data. It’s the point where the art and the science meet.

How Joanna Monteiro fits in Publicis’ growth plan

The agency's new CCO brings international experience and accomplishments to work that's increasingly reaching across borders. Publicis Toronto has hired Joanna Monteiro as its new chief creative officer, bringing an international perspective that fits with the kind of...

Hawkeye’s Talent Pool Keeps Growing

As our business continues to grow, so does our roster of creative talent. We ARE proud to welcome these amazing people to the Hawkeye team. Hawekeye new hires Melanie Nguyen A graduate of Humber College’s Advertising & Graphic Design program, Melanie came to us...

HAVE A PROJECT IN MIND?